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COVID-19 UPDATE
UPDATE 5/18/2020
Due to the COVID-19 pandemic, we are asking that no more than 4 people come to each appointment—
Update 3/23/20 - COVID-19 PANDEMIC
Dear Claire’s Fashions customers, friends and family,
Per Governor Carney’s newly revised declaration of emergency all non-essential businesses must close as of 8am, Tuesday, March 24, 2020.
Unfortunately, we are considered non-essential, and as a result we will be closed to the public until the order is lifted.
If you need to pick up a dress, please call the store at 302-798-1312 or email us at clairesinc@aol.com and we can make arrangements. Please know that we will still be receiving merchandise from most of our vendors. If there is an issue with your particular order you will be contacted immediately.
Our primary focus is the health and safety of our customers, their families, and our staff as we navigate through this uncertain time. We apologize for any inconvenience this may have caused you and thank you in advance for your understanding and willingness to work with us through this process.
It is our hope that you will continue to shop local and support small-businesses during this time. We will continue to update you through our website and social media.
With that being said, we have taken a series of proactive steps to ensure we can offer our customers a smooth shopping experience. Please read below:
If you have special-ordered or placed a dress on layaway with us…
Please contact us at 302-798-1312 or email us at clairesinc@aol.com. We will continue to communicate with you regarding payment due-dates, dress arrivals, dress pick-ups, and shipment progress.
WE ENCOURAGE YOU TO SHOP ONLINE…
Our online inventory is linked to the existing inventory of our major designers. We understand that online shopping limits your shopping experience so we are providing all online shoppers 10% off of their purchases(use code SUPPORT) and free standard shipping (excluding bridal gowns) Our small Delaware based business depends on YOU to survive. If you plan to shop online, please shop with your preferred local retailers! We assure you we are just as equipped as big box dress retailers and you are supporting a small business in your own community.
Have a question regarding store policies on previously purchased items...
Click here to view our return policy.
Update March 19, 2020
"COVID-19 Update - March 19th, 2020
At this time, Claire's Fashions Inc. will continue to be open, but with reduced operating hours.
Effective immediately,
Claire's will be closed to the public on Mondays, Tuesdays and Wednesdays - with the exception of appointments already booked for those days.
Store hours Thursday will be 12pm to 8pm, Friday and Saturday 10am to 6pm and Sunday 11am to 5pm.
We kindly ask that anyone coming to Claire's bring no more than 2 additional people with them, so that we can maintain the necessary guidelines around social distancing and adhere to the Governor's order regarding no more than 50 people in an area at one time.
Online shopping is available on the Claire's website. If you have any questions, please feel free to call or email us. Thank You"
COVID-19 Update for Claire’s Fashions Inc. – March 17th, 2020
Due to the recent outbreak of COVID-19, we are asking that no more than 3 people come to each appointment—this means the bride with only two other guests. We are following state and government guidelines to minimize the risk of community exposure. Also, please let us know if you or someone you know is not feeling well and we will reschedule your appointment. We will be waiving appointment fees for anyone who calls ahead of time. We thank you for your understanding and cooperation!
COVID-19 Update for Claire’s Fashions Inc. – March 13th, 2020
In the meantime, please be assured that the store is being thoroughly cleaned twice a day (before opening and at the end of the business day) and in the event that a Claire’s employee is not feeling well, or has been around someone else who is ill, they have been instructed not to report to work.
We would ask that customers please utilize caution and common sense before shopping at Claire’s. If you are not feeling well, or have been around others who are ill, please refrain from visiting the store. We have plenty of dresses in stock, and we will still have a wonderful selection a few weeks from now, when you are feeling better. Thank you and take care.
Claire’s Fashions Inc.
